Email Dickies Support

For customer service assistance, please contact Dickies by email. We recommend including as much detail as possible so our team can review your request quickly.

[email protected]

Our usual response time is 24–48 hours.

What to Include

To help us assist you faster, please include the details that apply to your request.

• Your full name and email address used at checkout
• Your order number, if your question is about an order
• The product name, color, size, or style you are asking about
• A clear description of the issue or question
• Photos, if they are helpful for a product, return, or exchange question

Order Support

Contact us if you need help reviewing an order, checking order details, updating information when possible, or understanding the next steps after placing your order.

Shipping Support

For shipping questions, please include your order number and the email address used at checkout. Our team can help review shipment-related details and respond with the information available for your order.

Returns & Exchanges

If you need help with a return or exchange, email us with your order number, the item you are contacting us about, and the reason for your request. We will review your message and provide the next steps that apply.

Product Questions

Have a question about Dickies sizing, product details, colors, workwear styles, pants, shirts, jackets, or other items? Send us the product name or a link to the item, and we will help you find the information you need.