Return Eligibility

To be eligible for a return, items must meet the return window and condition requirements.

• Items must be returned within 30 days of purchase.
• Items must be unused, unworn, unwashed, and in original condition.
• Items should include original tags, labels, packaging, and accessories when applicable.
• Proof of purchase or order information may be required to process the return.
• Items that do not meet the return requirements may be refused or returned to the customer.

Non-Returnable Items

Certain items may not be eligible for return. Non-returnable items may include:

• Items marked as final sale or non-returnable at the time of purchase
• Clearance items when listed as final sale
• Items that have been worn, washed, altered, damaged, or used
• Items missing original tags, labels, packaging, or required accessories
• Gift cards or digital products, if applicable
• Items returned without prior customer service approval

How to Start a Return

Customers must contact customer service before sending any return. Please email us first so we can review your request and provide the correct return instructions and return details.

• Email [email protected].
• Include your order number and the email address used at checkout.
• List the item or items you want to return.
• Briefly explain the reason for the return.
• Wait for our customer service team to provide the correct return instructions before sending the package.

Please do not send returns to any address without receiving return instructions from customer service first.

Return Instructions & Return Details

Please contact our customer service team at [email protected] to receive the correct return instructions and return details.

We do not display a fixed return address on this page. Return details may vary by order, item, or return situation, so customer service must provide the correct instructions before you ship your return.

Return Shipping Cost

Dickies offers 30 Days Free Returns for eligible returns that follow this policy. To qualify, customers must contact customer service first and follow the return instructions provided.

If a return is sent without approval, outside the return window, or in a condition that does not meet the return requirements, the return may not be accepted.